MyTokens improves the quality of life for people living in rented homes.
MyTokens delivers real-time data that gives social housing providers the insights and tools needed to support residents and proactively manage homes. These actionable insights enable our customers to optimise energy efficiency, reduce costs, and improve resident satisfaction.
Connectivity. Control. Communication.
Connectivity.
Specifically designed for social housing providers, the MyTokens dashboard displays real-time data and insights via a user-friendly platform. Actionable insights include identifying mould risk, flagging potential fuel poverty, Heat Loss Rate, Time to Heat, and identifying overheating or under heating of a property. Our dedicated Customer Success team works with our customers to proactively manage their housing stock.
Communication.
Digitising resident communications via our trusted in-home display, social housing providers can send and receive messages, conduct surveys and schedule appointments. Compared with traditional forms of communication, SMS and email messaging, this method is proven to cut costs, reduce environmental impact, and drive efficiency, with 90% of residents typically replying to a message within 24 hours. Whether it's satisfaction surveys, mould triaging or energy-saving tips, with a Switchee device, communication with your residents is quicker, easier, and more effective than ever.
Control
The MyTokens device is a touch-screen, internet-connected, smart thermostat that allows residents to control their heating and hot water. Upgrading a manual thermostat to our MyTokens device enables the resident to optimise their energy use, lower heating bills by up to 17%, and reduce energy consumption – future-proofing homes and driving towards Net Zero. Neatly and discreetly built within the device are light; humidity; temperature, and pressure sensors that feed real-time property data into our secure cloud. Aggregated and displayed in the dashboard, social landlords receive actionable insights to support residents and better manage their property portfolio.
Trusted by housing providers.
